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Racial Bias in the Manager-Employee Relationship: An Analysis of Quits, Dismissals, and Promotions at a Large Retail Firm
Racial Bias Manager-Employee Relationship Dismissals Promotions Large Retail Firm
2016/3/8
Using data from a large U.S. retail firm, we examine how racial matches between managers and their employees affect rates of employee quits, dismissals, and promotions. We exploit changes in managemen...
Validation Of Key Relationships In An Extended Service-Profit Chain Model In The South Africa Retail Industry Context
Key Relationships Extended Conceptual Model Questionnaires
2009/5/18
The purpose of the study was to evaluate an extended conceptual model depicting hypothesised relationships between employee climate, customer value and financial performance. Questionnaires assessing ...
A spiritual audit of a retail branch in a South African Bank
spiritual spiritual at work spiritual audit spiritual fulfilment spiritual workplace
2009/5/8
The purpose of this study was to investigate whether or not employees in a branch of one of the leading South African Banks are spiritually fulfilled at work, whilst living the values of the bank. The...